How do I set up Vehicle Health Alerts in the FordPass® App?

To access the FordPass Vehicle Health and Alerts feature:

  • You must have a vehicle added to the app.
  • Your vehicle must be equipped with the FordPass Connectmodem.

  1. Navigate to the Home landing page. 
  2. Select your respective vehicle.
  3. Ensure that your modem has been activated.
  4. Start your vehicle. 
  5. Any VHA notifications will be sent 1 minute after your vehicle is started.
  6. Alerts will appear as a banner above your vehicle after it's selected from the Home tab.
  7. Tap the banner to access the Alert Detail screen, which will give you more details and solution guidance. 

Note: If you've been logged out of the app, you will be required to log back in to the app and start your vehicle for 1 minute to receive the health and alerts. 

Additional Information 

How do I know what my alert means?