Is my Ford vehicle equipped with a modem?

The vehicle's modem brings an array of convenient remote vehicle functionality and connected services to make life simpler for Ford owners, such as Remote Lock/Unlock.

Vehicle modems are available on specific makes and models of Ford vehicles.

Model Year (MY) Vehicle Availability

The following MY vehicles are equipped with a modem :

  • 2021 Ranger (excluding Base derivatives)
  • 2022 Ford Everest (all models)
  • 2021.75 EcoSport (Trend and Titanium derivatives)
  • 2023.75 Puma
  • 2024 Mustang
  • 2024 Transit

If your vehicle is equipped with a modem, it will be listed on your SYNC®* screen. Use the in-vehicle steps below:

  1. Access your vehicle.
  2. Ensure your vehicle is on and parked, in an open, well-ventilated, and safe area.
  3. On your SYNC screen, tap Settings.
  4. Select Vehicle.

The modem details will be listed as Onboard Modem Serial Number (ESN), if your modem is not activated. If your modem is activated, you will see a vehicle's modem tile under Settings.

Additional Information

How do I activate my modem?
How do I add my vehicle to Ford app?


*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.