How can I turn the FordPass Connect modem off?

FordPass Enable or Disable Customer Connectivity Settings

To enable or disable your Customer Connectivity Settings:

1. Start your vehicle and remain parked.
2. Tap the Settings icon on your SYNC^® 3 screen.
3. Select FordPass Connect. 
4. Tap Connectivity Settings.
5. Edit your settings respectively for the following options:
   • Vehicle connectivity
     • Note: If you no longer wish to access any connected services, you can de-activate your FordPass Connect modem by disabling this menu option. 
   • Location
   • Veh.data & remote crtl
     • Note: Toggle to the left or right to enable and or disable respectively.
       • Blue - means that the selection is Enabled.
       • Grey - means that the selection is Disabled. 

If your connectivity settings are disabled, the Vehicle Details page will show a banner message advising you to enable the settings. Use the following steps to enable your Customer Connectivity Settings again:

1. Navigate to the Vehicle landing page.
2. Select the orange banner that indicates Please enable in-vehicle Connectivity Settings to access this feature.
3. Start your vehicle and remain parked.
4. Tap the Settings icon on your SYNC^® 3 screen.
5. Select FordPass Connect. 
6. Tap Connectivity Settings.
7. Edit your settings respectively. 
8. Press the Try connecting again option if it appears in the app.
9. Close FordPass™ and re-launch the app
10. You should now have normal functionality.