How do I download the FordPass app and create an account?

You can download FordPass using the App Store or Google Play. FordPass is free to use. Create your account using the steps below. 

Downloading the FordPass app

Download the FordPass app via your respective platform. 

  • iOS device users refer to the Apple App Store. 
  • Android device users refer to the Google Play Store. 

Creating a FordPass Account

Important:

  • If you already have a Ford Account, you can log in using your existing account credentials (username and password) on the FordPass App.
  • If you have a new device or it was lost or stolen, you do not have to create a new account.

To create an account, use the steps below: 

  1. Open the FordPass App on your device.
  2. Select Create Account. 
  3. Enter your Mobile Number.
  4. Review your mobile number for errors or missing characters.
  5. Press Request Code. 
  6. Enter your Authentication Code. 
  7. Enter the following details:
    • First Name
    • Last Name
    • Email Address
    • A password containing all of the criteria below:
      • Eight or more characters
      • One special character
      • One number
      • One upper-case letter
      • One lower-case letter
  8. Tap the box after reading the terms and conditions/privacy policy.
  9. Select Create Account.

You should be directed to the FordPass app and prompted to add a vehicle to your account. 

If you encounter issues during the registration process, contact a Guide for additional assistance. 

More FordPass Information

For more detailed information on FordPass features and functions, visit our FordPass support page and browse by your preferred topic.

Additional Information

Which devices are compatible with FordPass?

App Store is a trademark of Apple Inc., registered in the U.S. and other countries.

Google Play is a trademark of Google LLC.

iOS is a trademark of Apple Inc., registered in the U.S. and other countries.

Android is a trademark of Google LLC.