How do I reset my password for FordPass®?

If you forgot your password and need to reset it, access the FordPass login screen by ​​logging out​​ (if you are currently logged in) and complete the steps below. 

  1. On the FordPass login screen, select Forgot Password?.
  2. Enter your mobile number.
  3. Select Continue. 
  4. Enter your new password in the New Password field. Ensure your passwords meets all the criteria below:
    • Between 8 and 64 characters long
    • Cannot be the same as your email address or username
    • At least one special character
    • At least one number
    • At least one upper-case and lower-case alphabet
    • Passwords must match
  5. Confirm your new password in the Confirm Password field.
  6. Press the eyeball symbol to view your password and correct any errors.
  7. Tap Request OTP.
  8. You will receive a security code via SMS.
  9. Enter the code in the Authentication Code field. 
  10. Tap Submit Code.

Note: A password update confirmation will appear, and you will be redirected to the FordPass login screen. 

Additional Information 

I remember my current password, how do I change it in FordPass?