What do I do if I am having issues with the FordPass™ App?

We are sorry you are experiencing issues with the Ford app . Select a topic below to troubleshoot common issues you may encounter.

The Ford app Is Not Responsive or Closes Down Unexpectedly
Trouble downloading the Ford app
Unable to login to FordPass
Unable to add VIN to FordPass
Trouble downloading FordPass
Reset FordPass Password
Unable to accept FordPass Terms and Policy

If the issue you are experiencing is not listed above, select to contact a Ford Guide for further assistance