Communication with Ford South Africa

To update your address or contact details, please email us your request to brandmgr@ford.com with subject “CUSTOMER UPDATE”, providing your complete name, mobile number, full postal address, vehicle registration and VIN.

To opt out of Ford Marketing Communication, please email brandmgr@ford.com with subject “CUSTOMER OPT OUT”.  Please include your complete name, email address, mobile number and the vehicle VIN number in order for us to locate and update your record.

Please be aware however that should Ford issue a Safety Recall for your vehicle (in the instance where you appear as the owner of the vehicle in our records), we will contact you to advise you of this Recall action.

If you wish to be included in the Ford Marketing Communication mailing list, please email brandmgr@ford.com with subject “CUSTOMER OPT IN”.  Include your vehicle VIN, your email address you wish for us to use and your mobile number for us to locate the correct customer record.