Home > About Ford > Newsroom > 2019 > Safety Recall Issued for Certain Ranger and Everest Vehicles to Replace Takata Driver and Passenger Frontal Airbag Module
Safety Recall Issued for Certain Ranger and Everest Vehicles to Replace Takata Driver and Passenger Frontal Airbag Module
04/12/19

Ford is voluntarily issuing a safety recall for certain 2003-2011 Model Year Ranger and 2004-2014 Model Year Everest vehicles to replace the Takata airbag inflators in front driver and passenger Takata airbags which utilise non-desiccated Phase-Stabilised Ammonium Nitrate (PSAN) propellant (Affected Takata Inflators).

Globally, Ford initially recalled all vehicles equipped with the inflators that Takata had declared defective. No Ford vehicles in South Africa were affected by the initial Takata recall. However, Ford has continued extensive testing with subject matter experts, and conducted highly technical peer analysis, to assess the extended long-term performance of this specific inflator model. Ford agrees with global experts that the propellant in affected Takata Inflators may degrade over time, therefore conducting this action at this time will protect our customers now and in the future.

Ford is committed to providing customers with top quality vehicles. We are equally committed to addressing potential issues and responding quickly to our customers. Customers can contact their nearest dealer or Ford Customer Service directly at 0860 011 022 or CRC3@ford.com for further information.

Vehicles affected:

  • 2003-2011 MY Ranger vehicles built in Silverton (South Africa) plant from 2nd February 2004 through 1st October 2011.
  • 2004-2014 MY Everest built in Rayong (Thailand) plant from 2nd February 2004 through 18 September 2014.

Ford is voluntarily issuing a safety recall for certain 2003-2011 Model Year Ranger and 2004-2014 Model Year Everest vehicles to replace the Takata airbag inflators in front driver and passenger Takata airbags which utilise non-desiccated Phase-Stabilised Ammonium Nitrate (PSAN) propellant (Affected Takata Inflators).

Globally, Ford initially recalled all vehicles equipped with the inflators that Takata had declared defective. No Ford vehicles in South Africa were affected by the initial Takata recall. However, Ford has continued extensive testing with subject matter experts, and conducted highly technical peer analysis, to assess the extended long-term performance of this specific inflator model. Ford agrees with global experts that the propellant in affected Takata Inflators may degrade over time, therefore conducting this action at this time will protect our customers now and in the future.

Ford is committed to providing customers with top quality vehicles. We are equally committed to addressing potential issues and responding quickly to our customers. Customers can contact their nearest dealer or Ford Customer Service directly at 0860 011 022 or CRC3@ford.com for further information.

Vehicles affected:

  • 2003-2011 MY Ranger vehicles built in Silverton (South Africa) plant from 2nd February 2004 through 1st October 2011.
  • 2004-2014 MY Everest built in Rayong (Thailand) plant from 2nd February 2004 through 18 September 2014.
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FAQ

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FAQ

Find answers to some frequently asked questions

  • Why is Ford conducting this recall?
    Why is Ford conducting this recall?

    Ford is voluntarily issuing a safety recall for certain 2003-2011 Model Year Ranger and 2004-2014 Model Year Everest vehicles to replace the Takata airbag inflators in front driver and passenger Takata airbags which utilise non-desiccated Phase-Stabilised Ammonium Nitrate (PSAN) propellant (Affected Takata Inflators).

    Globally, Ford initially recalled all vehicles equipped with the inflators that Takata had declared defective. No Ford vehicles in South Africa were identified by the initial Takata recall. However, Ford has continued extensive testing with subject matter experts, and conducted highly technical peer analysis, to assess the extended long-term performance of this specific inflator model.  Ford agrees with global experts that the propellant in affected Takata Inflators may degrade over time, therefore conducting this action at this time will protect our customers now and in the future.

    Ford is voluntarily issuing a safety recall for certain 2003-2011 Model Year Ranger and 2004-2014 Model Year Everest vehicles to replace the Takata airbag inflators in front driver and passenger Takata airbags which utilise non-desiccated Phase-Stabilised Ammonium Nitrate (PSAN) propellant (Affected Takata Inflators).

    Globally, Ford initially recalled all vehicles equipped with the inflators that Takata had declared defective. No Ford vehicles in South Africa were identified by the initial Takata recall. However, Ford has continued extensive testing with subject matter experts, and conducted highly technical peer analysis, to assess the extended long-term performance of this specific inflator model.  Ford agrees with global experts that the propellant in affected Takata Inflators may degrade over time, therefore conducting this action at this time will protect our customers now and in the future.

  • Why is Ford only issuing this recall now?
    Why is Ford only issuing this recall now?

    Globally, Ford initially recalled all vehicles equipped with the inflators that Takata had declared defective. No Ford vehicles in South Africa were identified by the initial Takata recall. However, Ford has continued extensive testing with subject matter experts, and conducted highly technical peer analysis, to assess the extended long-term performance of this specific inflator model. Ford agrees with global experts that the propellant in affected Takata Inflators may degrade over time, therefore conducting this action at this time will protect our customers now and in the future.

    Globally, Ford initially recalled all vehicles equipped with the inflators that Takata had declared defective. No Ford vehicles in South Africa were identified by the initial Takata recall. However, Ford has continued extensive testing with subject matter experts, and conducted highly technical peer analysis, to assess the extended long-term performance of this specific inflator model. Ford agrees with global experts that the propellant in affected Takata Inflators may degrade over time, therefore conducting this action at this time will protect our customers now and in the future.

  • How do I know if my vehicle is affected by this recall?
    How do I know if my vehicle is affected by this recall?

    You can visit www.ford.co.za/owner/recalls/ and enter your vehicles VIN number in order to check if your vehicle is affected by this recall, alternatively you can contact Ford Customer Service directly at 0860 011 022 or CRC3@ford.com

    You can visit www.ford.co.za/owner/recalls/ and enter your vehicles VIN number in order to check if your vehicle is affected by this recall, alternatively you can contact Ford Customer Service directly at 0860 011 022 or CRC3@ford.com

  • What should I do if my vehicle is affected?
    What should I do if my vehicle is affected?

    You should contact your preferred dealer in order to schedule an appointment to have the recall action completed.

    You should contact your preferred dealer in order to schedule an appointment to have the recall action completed.

  • Is my vehicle safe to drive?
    Is my vehicle safe to drive?

    There have been no reports globally of any cases of inflator rupture in the vehicles included in this voluntary recall (19S06). If your vehicle is affected by the recall you should schedule an appointment with your preferred dealer.

    There have been no reports globally of any cases of inflator rupture in the vehicles included in this voluntary recall (19S06). If your vehicle is affected by the recall you should schedule an appointment with your preferred dealer.

  • What is the expected repair?
    What is the expected repair?

    Dealers will check for the presence of driver and front passenger frontal airbags, and replace the affected Takata Inflators or the entire airbag modules at no cost to the customer.

    Dealers will check for the presence of driver and front passenger frontal airbags, and replace the affected Takata Inflators or the entire airbag modules at no cost to the customer.

  • Are parts available? Can I contact my dealer now?
    Are parts available? Can I contact my dealer now?

    Yes. We currently have parts available to order. Please schedule an appointment with your dealer in advance.

    Yes. We currently have parts available to order. Please schedule an appointment with your dealer in advance.

  • How long will the repair take?
    How long will the repair take?
    Where can I get more information about this issue?

    The time needed for this repair is less than one-half day. However, due to service scheduling requirements, dealers may need customer vehicles for a longer period of time. Please schedule an appointment with your dealer in advance.

    The time needed for this repair is less than one-half day. However, due to service scheduling requirements, dealers may need customer vehicles for a longer period of time. Please schedule an appointment with your dealer in advance.

  • Where can I get more information about this issue?
    Where can I get more information about this issue?

    You can contact Ford Customer Service directly at 0860 011 022 or CRC3@ford.com

    You can contact Ford Customer Service directly at 0860 011 022 or CRC3@ford.com

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