We do not expect you to return your vehicle to us at the end of your Ford Options agreement in pristine showroom condition. However, we do expect you to take reasonable care of your vehicle and to comply with our Wear and Tear Guidelines.
The chart below provides a few examples of what we consider to be Fair Wear and Tear and Excess Wear and Tear. However, you should read the Wear and Tear Guide provided with your finance agreement for specific details, including:
If you return your vehicle to us at the end of your Ford Options agreement we will appoint an inspector to assess the condition and mileage of your vehicle. So long as your vehicle complies with our Wear and Tear Guidelines and does not exceed the agreed mileage (see below) you will have nothing further to pay. If your vehicle does not meet our Wear and Tear Guidelines and exceeds the agreed mileage then you will be responsible for additional charges.
Damage |
Fair Wear and Tear |
Excess Wear and Tear |
Scratches and dents |
Isolated scratches/dents under 45mm in length.
|
Scratches/dents over 45mm in length. |
Glass |
Any chip that can be attributed to normal use which is not within the driver’s line of sight |
Cracks to any glass and any chip on the windscreen glass within the driver’s line of sight |
Lenses |
Scratches and scuffs
|
Cracked or broken |
Wheels & Tyres |
Minor scuffs or nicks to wheels or wheel covers. Tyres in legal, roadworthy condition.
|
Significant damage to the rim or main body of the wheel. Tyres in an illegal or un-roadworthy condition.
|
Interior |
Light staining which can be removed by steam cleaning |
Any cuts, rips or burns |
To avoid excess wear and tear charges, we recommend that any necessary repairs are made before the end of your agreement. Your Ford Dealer will help you if you have any questions.
It is important to understand that if you return your vehicle and it exceeds the agreed mileage, you will be responsible for the excess mileage driven at the rate per km which is set out in your finance agreement.
FFS Finance South Africa (RF) (Pty) Limited, trading as Ford Credit, is an Authorised Financial Services and Registered Credit Provider (NCRCP72)