Where can I get my vehicle repaired after a collision?

Repairing Your Car after an Accident

Unfortunately accidents happen, even to experienced drivers. At Ford, we go further to keep you as safe as possible in your vehicle. In fact, all our cars are designed with driver and passenger safety in mind.  If you are involved in a collision, your Ford has the benefit of the very latest safety technology to help protect you and your passengers from injury.

In the event of an accident and your Ford vehicle has been damaged, rest assured: your Ford Accident Repair Centre is the best place to have it restored to its pre-accident condition.

You have the right to choose where your vehicle is repaired, even if your insurer operates an approved repairer scheme and tries to tell you otherwise.

Find your Ford Accident Repair Centre

Why a Ford Certified Bodyshop Is the Best Place to Take Your Vehicle

  • Only a Ford Certified Bodyshop has the specialist equipment and tooling required to carry out the best possible repairs.
  • As the technology within Ford vehicles becomes more advanced this knowledge and equipment is becoming increasingly important. Not only does it ensure that repairs meet the strict quality requirements you expect from Ford, but it also speeds up the repair process.
  • All repairs come with a unique warranty that helps safeguard the future value of your Ford. The workmanship warranty is either 1 year, or the balance of the manufacturer’s warranty on the vehicle, whichever is the greater.
  • If you need to stay mobile while your car is being repaired, the Ford Certified Bodyshop can provide a courtesy car on request.

Insist on Ford Original Equipment (OE) Parts

Ford OE parts are essential for returning your Ford to its pre-accident condition. Only Ford OE parts have been tested by Ford’s rigorous quality processes, and only Ford OE parts have the Ford perforation warranty.

You have the right to insist that Ford OE parts are used throughout the repair of your vehicle.

Light Commercial Vehicle (LCV) Repairs

Most Ford Accident Repair Centres are able to repair LCVs as well as passenger vehicles, so whether it’s your own vehicle or part of a fleet, we can repair it and get it back on the road with minimal disruption.

You've had an Accident but What Do You Do Next?

FACTS YOU NEED TO KNOW ABOUT COLLISION REPAIRS - https://www.ford.co.za/content/dam/Ford/website-assets/latam/za/owner/accident-management/brochure/2019/collision-repair-brochure.pdf

 Alternatively, you can contact your local Ford Accident Repair Centre and arrange the repair directly with them.

For more information, please visit our website.

 

Additional Topics

How Do I Contact Ford Roadside Assistance?