How Do I Contact Ford One Call / IVR?

Ford (0860 011 022)

Welcome to Ford!
Kindly be advised that our calls are recorded for quality purposes. 


We are committed to protecting our customers' privacy and the importance of ensuring that your personal information is handled with care in line with the POPI Act. By joining this call and continuing with this call you agree that it may be recorded for the reasons set out in our privacy policy which is available on our website at www.ford.co.za

IVR Options:

Option 1 – Roadside Assistance

Option 2 – Ford Credit

Option 3 – FordPass/Fleet Inquiry

Option 4 – Customer Service Team

 

Additional Information

What Is the Complaints Process?