How can I contact Ford protect?
Ford Protect is ready to attend to your inquiry.
Ford Protect Contact Center
Tel : 012 843 5894
(Office hours from 8am – 4:30pm, Mon – Fri.
Closed public holidays & Weekends)
Email - fordpro1@ford.com
Locate Dealer
Alternatively inquire from your nearest Ford Dealer.
Ford Protect - Customer Monthly Product Sales Contact Centre
Tel: 086 111 3624
(Office hours from 8am – 5pm, Mon – Fri.
Closed public holidays & Weekends)
Email - ford@centrevo.co.za
For quotes, contact your authorised Ford dealer or alternatively: fpquotes@ford.com.
For queries on monthly policies please send your email to: fordadmin@pinnafrica.co.za or (010) 007 0069.
For claims on monthly policies please contact your authorised Ford dealer or fordadmin@pinnafrica.co.za or (010) 007 0069.
Ford Protect: Complaints Procedure
In terms of the FAIS Act, you must, where possible, submit a complaint in writing. However, in terms of the Ford Complaints policy, the policyholder may call the Ford Customer Care on 0860 011 022 to lodge a complaint. The complaint must contain all relevant information and copies of relevant documentation must be attached to the complaint.
Postal Address: PO Box 411, Pretoria, 0001
Physical Address: Simon Vermooten Road, Pretoria, 0001
Telephone Number: +27 12 843 5894
Email Address: fordpro1@ford.com
Click here to see the Ford Protect Complaints Policy.
Additional Information
Extended Service Plan Coverage
Ford Protect: Service Plan Prices
Extended Service Plan Eligibility
Cancelling an Extended Service Plan
Extended Service Plan Installment Payment Plan