Configure Your Vehicle
Build your vehicle, choose specifications and colour.
Sign In & Confirm/Change Dealership
Sign up or sign in to continue your reservation.
Reservation Complete
A dealership will be in touch with you to confirm your reservation.
Online Reservation FAQs
FAQs
What is an online reservation?
An online reservation provides a customer the opportunity to submit a reservation to a Ford dealership through Ford South Africa’s website (ford.co.za). Online reservations provide a convenient way for customers to reserve a vehicle from anywhere and at any time, without having to visit a Ford dealership. Online reservations also provide early access to a vehicle, but it does not guarantee that the Ford dealership will be able to deliver the exact model, nor can it commit to delivery timing. Customers should complete their purchase with their Ford dealership to confirm their order.
What is the benefit of an online reservation?
Online reservations provide a convenient way for customers to reserve a vehicle from anywhere and at any time, without having to visit a Ford dealership. It provides customers the opportunity to gain early access when the vehicle becomes available. But an online reservation is not an actual order and does not guarantee delivery, as it is subject to overall demand. Consumers should complete their purchase with their Ford Dealership to confirm their order.
What steps are required to complete my reservation?
Go online and configure your chosen vehicle, create your Ford Member Account, and select your preferred Ford dealership to reserve your vehicle. A reservation confirmation will be sent to the email address you provide. Your Ford dealership will then contact you to complete your order offline.
Is online reservation a national program?
Yes, online reservation is a national program available at all participating dealers.
Is online reservation available in all provinces?
Yes, online reservations will be available at all participating dealerships in all South African provinces.
Can I pause my reservation and come back to finish it on the website later?
No, you cannot pause your reservation on the website before completing the reservation steps. Once the session on the website is closed or has expired, you would have to begin the process again.
Can I reserve with any Ford dealership?
You can submit your online reservation with any participating Ford dealership. A dealership will automatically be assigned to you based on your location. However, you can then change it to your preferred Ford dealership during the reservation process. If you cannot find your preferred Ford dealership in the online reservation process, you can contact any Ford dealership to place your offline reservation directly with them.
Will you share my reservation information with my dealership?
Your reservation information will be shared with your selected Ford dealership. Please see our privacy policy at https://www.ford.co.za/privacy/ for additional information.
Can I contact my dealership to reserve the vehicle online?
Yes, you may contact or visit your preferred dealership and ask them to complete an online reservation for you.
How can I see the status of my reservation?
You can see your reservation by logging in to your Ford Member Account and selecting Manage Reservation.
Can I request a test drive before making an online reservation?
You may request a test drive at any time after the vehicle is launched and available in Ford dealerships later this year.