Ford Motor Company of Southern Africa (Manufacturing) (Pty) Ltd (FMCSA) has commenced a Safety Recall relating to certain 2025 Ford Ranger vehicles.
FMCSA has identified that in the affected vehicles, the transmission main valve body’s internal dimensions do not meet the engineering print specifications, and the driver may experience no reverse motion when the vehicle is in reverse gear. When the vehicle’s gear selector is in reverse or neutral position, the vehicle may move forward. When this occurs, the Malfunction Indicator Light (MIL) and Wrench light will illuminate on the instrument cluster in the vehicle. Unexpected vehicle motion can increase the risk of an accident.
There are eight (8) vehicles affected in South Africa.
FMCSA or a Ford authorised dealer is contacting customers and advising them to call their dealer without delay to schedule a service appointment, providing their VIN when doing so. The dealer will inspect the vehicle and carry out the necessary repairs. The repairs related to this programme will be performed on all affected vehicles at no charge to the customer.
Our commitment, together with our dealer partners, is to provide customers with the highest level of service and support.
If customers would like to check if their Ford vehicle is affected by this or any other recall, they can visit www.ford.co.za/owner/recalls/ and enter their 17-digit VIN number in the search bar. Customers can also view recent safety recalls by checking their Ford app or by clicking here.
Customers can also contact Customer Relationship Resolution Centre directly at 0860 011 022 / +27 12 843 5824 (international callers) or CRC3@ford.com in the event that they may have any queries regarding this customer service action.