Contact Us

vehicle-protection

Phone

Monday to Friday, 8a.m. to 6p.m.
Saturday, 8a.m. to 1p.m.
Contact number: 0860667667

Phone

Monday to Friday, 8a.m. to 6p.m.
Saturday, 8a.m. to 1p.m.
Contact number: 0860667667

Our Ford Credit Service Tribe is here to help you.

All below functions can be resolved on the call with the agent:
• Amortization Schedule
• Audit Certificate
• Bank details confirmation
• Border Letter
• Finalization of Accounts
• General Info Calls
• Notice on account (0 days settlement)
• Original Docs (Paid up letter, Dealer stock letter and Natis)
• Restructuring (Capitalization)
• Settlements
• Statements(Monthly and Detailed)

The below functions are actioned by Account Maintenance
• Refunds
• Reallocation of funds
• VAP cancellations

Call us on 0860667667:
Select option 1 for Customer
Option 1 (New application or to follow up on an existing application)
Option 2 (Settlement amount)
Option 3 (Copy of Natis)
Option 4 (Account enquiries) Customers selects this option to speak to an Agent.
Option 5 (Account in arrears or Payment arrangements)
Option 6 (Debt review)

We are available from 08:00 to 18:00, Monday to Friday and from 08:00 to 13:00 on Saturday.
Closed on Public Holidays

To help us process your enquiry quickly, please be ready to quote your account number, identity number or business registration number.

Alternatively you can contact our Ford Credit Service Tribe via email on fordcredit@geomail.co.za

Our Ford Credit Service Tribe is here to help you.

All below functions can be resolved on the call with the agent:
• Amortization Schedule
• Audit Certificate
• Bank details confirmation
• Border Letter
• Finalization of Accounts
• General Info Calls
• Notice on account (0 days settlement)
• Original Docs (Paid up letter, Dealer stock letter and Natis)
• Restructuring (Capitalization)
• Settlements
• Statements(Monthly and Detailed)

The below functions are actioned by Account Maintenance
• Refunds
• Reallocation of funds
• VAP cancellations

Call us on 0860667667:
Select option 1 for Customer
Option 1 (New application or to follow up on an existing application)
Option 2 (Settlement amount)
Option 3 (Copy of Natis)
Option 4 (Account enquiries) Customers selects this option to speak to an Agent.
Option 5 (Account in arrears or Payment arrangements)
Option 6 (Debt review)

We are available from 08:00 to 18:00, Monday to Friday and from 08:00 to 13:00 on Saturday.
Closed on Public Holidays

To help us process your enquiry quickly, please be ready to quote your account number, identity number or business registration number.

Alternatively you can contact our Ford Credit Service Tribe via email on fordcredit@geomail.co.za

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FFS Finance South Africa (RF) (Pty) Limited, trading as Ford Credit, is an Authorised Financial Services and Registered Credit Provider (NCRCP72)

FFS Finance South Africa (RF) (Pty) Limited, trading as Ford Credit, is an Authorised Financial Services and Registered Credit Provider (NCRCP72)